room4 recognises that your personal privacy is an important issue and we are committed to safeguarding your privacy when you use our web site. Any information that we collect about you will be used in accordance with the Data Protection Act 1998. If you have any queries regarding our privacy policies please click here to find out how to contact us.

  • Information collected. In order to use our web site you are not required to register or provide any information about yourself. We may on occasion ask you to provide some limited personal information about yourself, such as your name, address and e-mail to enable you to participate in competitions or surveys. To purchase online it is also necessary to collect payment, address and delivery details from you. If you would rather not provide these details via the internet we do offer an offline ordering method. To satisfy yourself about how secure any information you provide us with is please see our online security section. We may also collect information about how you use this site; any such information is only used in aggregate form and cannot be used to identify you personally.
  • Use and disclosure of personal information We will hold your information for the purpose of administering your account. We may from time to time contact you using the information you provide us with for the purpose of informing you of offers and product updates. You may be contacted by e-mail, telephone or letter. In addition we may occasionally pass your details on to carefully selected, reputable 3rd parties for the purposes of marketing. You can unsubscribe from this service by emailing us at We may also disclose information to the police or other official bodies, as required by law, to assist them with their official investigations.
  • Use of cookies. It is necessary for us to use cookies in order to maintain your shopping basket while using our online store. We may also from time to time use cookies to measure promotional activity, manage and improve our online services, and allow personalisation of our site to some users. Any cookie we use will not allow others to identify you as an individual and will only allow us to collect information in an aggregate form.
  • How we store information. Information is stored in a physically and electronically secure data centre. Direct access to this database is restricted to authorised room4 staff and their appointed agents. room4 has taken every reasonable step to ensure that your information is held securely at all times and that access to it is closely monitored.
  • Your consent. By using this web site you are consenting to this privacy policy. We may change this policy in the future; any changes will be posted on this web site.